Product Lifecycle and Aftermarket Services
Maximize reliability, efficiency and sustainability with comprehensive support
Where real-time visibility meets data-driven maintenance
As a global partner, Copeland provides end-to-end support to ensure products and systems perform at their best throughout their lifecycle. Our aftermarket support maximizes reliability, efficiency and sustainability. Through our global network, customers access OEM-quality parts and expert technical specialists to tackle complex challenges easily.
Copeland also offers digital tools like the Copeland Mobile app, providing technicians, contractors and wholesalers with installation guides, diagnostics, warranty verification and inventory lookup. Tools like the Online Product Information (OPI) tool simplify product selection and technical information access. This empowers users to maintain uptime, streamline operations and focus on core priorities, driving growth and a competitive edge.
How Copeland supports products from purchase to replacement
Copeland’s lifecycle services provide support and value at every stage of a product’s life. From implementation to operation and replacement, our integrated approach helps maximize uptime and reduce the total cost of ownership.
Energy Management
Our products enable global energy management by controlling significant loads. With advanced building controls and thermostats, we support demand management and work with utilities to create a more efficient, stable grid. These solutions help homeowners, retailers, commercial buildings and industrial facilities optimize performance, reduce costs and meet sustainability goals. Copeland's technologies turn energy use into a manageable asset, improving financial and environmental outcomes.
Field Support
Our network of Copeland-trained experts offer application-specific commissioning, startup assistance and training. For ongoing service, teams can access vital resources like the Copeland Mobile app for diagnostics, service tools and real-time technical support. Our tiered support system includes Copeland Technical Specialists and escalations to engineering teams, ensuring first-time resolutions, minimal downtime and peak operational performance.
Monitoring & Analytics
Copeland's monitoring and analytics services provide visibility and control over operations. We continuously track critical systems across facilities and supply chains, helping safeguard temperature-sensitive goods with real-time alerts, compliance reporting and predictive analytics. Our Verdant energy management solutions for hospitality and residential buildings use smart thermostats and occupancy data to significantly reduce energy consumption and costs.
Remanufacturing
Our remanufacturing extends equipment life by restoring our semi-hermetic and industrial compressors to factory specifications, a quality that third-party rebuilders cannot match. Each Copeland Certified compressor is disassembled, cleaned, gauged and tested to perform like new. This process reduces waste, supports a circular economy and offers a cost-effective solution for total ownership while upholding sustainability commitments.
Repair & Replacement
Copeland's aftermarket support ensures local availability of genuine repair and replacement parts. Our global network of wholesalers provide swift local availability of service compressors, controls and parts. This extensive inventory and distribution network minimizes downtime and helps ensure optimal performance. The Copeland Mobile app further streamlines service with installation guides, diagnostic tools, warranty checks and an interactive inventory locator.
End markets we serve
Copeland is committed to delivering innovative and sustainable solutions across a wide range of end markets.
