The right part. The first time.

Existing Vilter customers can search part information, verify specifications, and access resources that simplify identification and support faster, more accurate ordering.
Quick-reference charts help identify components, verify part information, and simplify maintenance planning.
Find an authorized distributor or contractor near you that supplies genuine Vilter parts.

Need help identifying the right part?
Our OEM experts can help identify the correct genuine Vilter part for current and legacy equipment and assist with placing your order.
Having the information below ready will help us serve you faster:
- Company Name
- Serial Number
- Model Number
- Order Number
- Photo of the Vilter name plate
FAQs about genuine Vilter parts
Where can I buy genuine Vilter parts?
Genuine Vilter parts are available exclusively through the Vilter parts portal at vilter.com and authorized Vilter distributors. Contact your regional Vilter representative to confirm your nearest authorized source.
How can I gain access to the Vilter parts portal?
Fill out the registration form on https://vpi.copeland.com/registration.aspx to request portal access. A Vilter representative will verify your credentials and set up your account.
What happens if I install non-genuine parts into a Vilter system?
Installing non-genuine parts may affect warranty coverage, compromise reliability and reduce long-term equipment performance. Genuine Vilter parts are engineered and tested to maintain original performance and reliability.
How do I check the status of my Vilter part order?
Log in to the Vilter parts portal at https://vpi.copeland.com/login.aspx to track your order in real-time. For additional support, contact your Vilter representative directly.
What information do I need to provide when I call Vilter for support?
Have your system serial number, model number, nameplate details and a description of the issue ready before calling. This ensures faster, more accurate support from the Vilter team.
Where is the name plate located on a Vilter solution?
The nameplate is located on the compressor unit itself. It displays the serial number, model number and key system specifications needed for parts ordering and technical support.

