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Innovative partners for energy and utility management

Demand response programs can only be as powerful as participation allows. At Copeland, we are committed to driving the global energy transition by broadening access to these crucial energy-saving initiatives. Our innovation is aimed at helping to provide more energy users — from residential customers to corner grocery stores to large facilities — with increased access to energy-saving programs.

Built on a deep history in heating, ventilation, air conditioning and refrigeration (HVACR) technology, Copeland is uniquely positioned as an integration partner for utilities. Our experts work with DERMS providers to develop solutions that help increase the reach, adoption and success of a utility’s energy program.

Through our thermostats and building controls, we have over 15,000 MW of connected energy under control in both residential and commercial markets.1 These devices can be leveraged in utility demand response programs to reduce energy usage during periods of peak demand, enabling more renewable energy to be added to the grid and supporting their 2050 net-zero carbon emission goals.

Meeting a variety of industry needs

Our energy management solutions are purposefully flexible so we can reach across industries with innovative approaches backed by a team of integration experts. We can deliver the unique energy management opportunities that arise when the needs of industries and customers align.

Empowering customers to conserve

Copeland’s comprehensive approach helps utility companies optimize energy consumption, balance grid demand and enable smarter energy management.

Energy management solutions

Energy management solutions from Copeland are innovative, adaptable and built to support the connectivity, efficiency and sustainability requirements that utility companies demand. We prioritize flexibility and operational efficiency and strive to meet utilities’ energy management goals while driving towards sustainability.

Why choose Copeland?

With over a hundred years of HVAC expertise, Copeland is dedicated to delivering residential and commercial energy management solutions and customer programs that DERMS providers can count on to help reduce energy usage and protect the grid.

As a trusted integration partner, Copeland makes introductions along the way and facilitates working relationships at all levels of the energy ecosystem, ultimately helping utilities meet their energy efficiency goals..

What sets us apart:

  • Full-service partnership for marketing demand response and rebate programs
  • Load-shifting tools to reduce peak demand
  • Improved demand-side management participation rates
  • Customer-friendly pricing models
  • Insights through connected data

The energy management process

Copeland’s energy management program is tailored to deliver comprehensive solutions that integrate seamlessly with API systems, provide consumer-focused offers and include robust implementation resources. These programs are designed to empower utilities, businesses and consumers to optimize energy use, enhance efficiency and achieve sustainability goals. 

Our integration partners

 

 

Success stories

Real-world challenges require proven solutions. As utilities tackle the complexities of the energy transition, they trust Copeland to deliver innovative, scalable energy management technologies. Explore our case studies to see how we’re helping partners create a more efficient, resilient energy future.

Frequently asked questions about energy management services

What energy management services does Copeland offer?

Copeland’s energy management solutions include thermostats that use occupancy and thermal sensing to cut HVAC runtime in hotels and multi-dwelling units and optimize residential energy use. Energy monitoring solutions deliver real-time, meter-level data to track performance, identify issues and lower consumption. Copeland also supports demand response programs to reduce peak charges and offers integrated systems to optimize HVAC, refrigeration and lighting. Their energy auditing and consulting services provide data-driven insights to help businesses achieve sustainability goals and cut emissions. 

What types of facilities can benefit most from energy management services?

Facilities with high energy consumption and complex operational needs benefit significantly from energy management services. Hospitality venues, such as hotels and multi-dwelling units, can optimize HVAC efficiency and reduce waste through smart thermostats and occupancy-based controls. Retail environments, including grocery stores and large chains, can improve energy performance by integrating systems for refrigeration, HVAC and lighting. Industrial and commercial facilities can take advantage of demand response programs to lower peak demand charges and enhance grid flexibility. Meanwhile, sustainability-focused facilities can leverage energy auditing, monitoring and consulting to identify efficiencies and implement data-driven solutions to achieve carbon reduction goals. These services are most impactful in settings where energy efficiency aligns with operational objectives, cost savings and environmental responsibility. 

How do you establish a baseline and measure improvements over time?

A baseline is established and improvements are measured over time through detailed energy monitoring and data analysis. Monitoring tools collect real-time, meter-level data to create an initial performance benchmark. This baseline captures energy consumption patterns, identifies inefficiencies and highlights areas for improvement. Once energy management strategies are implemented, ongoing monitoring tracks performance against the baseline, providing insights into consumption trends and the effectiveness of implemented measures. Web-based reports and analytics further support the evaluation of progress, ensuring that improvements are quantifiable and aligned with energy efficiency goals. 

Is new hardware needed, or can services work with existing controls and monitoring?

Energy management services can often work with existing controls and monitoring systems, minimizing the need for new hardware. Solutions like Connect+ and Site Supervisor are designed to integrate seamlessly with current infrastructure, enabling enhanced functionality without requiring significant upgrades. Additionally, APIs and open-access platforms support compatibility with preferred integration partners, allowing for customization and optimization of existing systems. In cases where new hardware is beneficial, options such as Verdant and Sensi smart thermostats or advanced controllers like the E3 energy management system can be introduced to further enhance energy efficiency and operational control. This flexibility ensures that services can adapt to the specific needs and capabilities of each facility. 

How do you avoid comfort issues or product temperature risk while reducing energy use?

Comfort issues and product temperature risks are avoided while reducing energy use through advanced controls and strategic energy management solutions. Smart thermostats, such as Verdant and Sensi, utilize occupancy and thermal sensing to optimize HVAC operation, ensuring consistent comfort without unnecessary energy consumption. Pre-cooling or pre-heating strategies are implemented before demand response events to maintain desired temperatures during energy-saving periods. Integrated facility management systems, like Site Supervisor and Connect+, provide precise control over HVAC, refrigeration and lighting, ensuring that critical systems operate efficiently without compromising product quality or customer comfort. Real-time monitoring and actionable data further enable proactive adjustments to maintain optimal conditions while achieving energy reduction goals. 

What does a typical rollout look like for multi-site portfolios?

A typical rollout for multi-site portfolios focuses on scalability and centralized control to ensure consistency across all locations. The process utilizes light commercial software, such as the Sensi Multi-Thermostat Manager, which allows facility managers to monitor and manage a single building or several buildings from anywhere. For larger commercial applications, the rollout involves deploying enterprise-level solutions like Connect+ and Site Supervisor. These tools integrate various systems — including HVAC, refrigeration and lighting — into a unified dashboard. This approach ensures that whether managing ten sites or ten thousand, the rollout is efficient, affordable and intuitive, providing immediate visibility and control across the entire portfolio without requiring complex onsite configuration for every location. 

What reports and documentation are available for stakeholders or audits?

Stakeholders and auditors can access a suite of data-driven reports to validate performance and ensure compliance. Through tools like the Sensi dashboard, users get essential program data without hidden costs. These reports offer actionable insights, timely alerts and summaries of system performance and energy usage. They also provide verification for energy efficiency rebates, demand-side management validation and sustainability reporting. With long-term data storage and historical trend analysis, this transparency ensures energy savings claims are backed by reliable data for audits and future-proofing. 

How do you prioritize which sites or issues to address first?

Prioritization is driven by intelligent data analysis and management by exception, which allows the system to automatically flag anomalies and inefficiencies without requiring manual site checks. The Sensi Manager highlights hot/cold spots and connectivity issues, enabling managers to quickly address comfort complaints or offline devices. The E3 system acts as the brain of the store, issuing timely alerts that differentiate critical failures from minor issues. Energy monitoring also uses meter-level data to pinpoint locations with the highest energy drift. These insights allow facility managers to focus resources on the sites with the most critical needs or greatest potential for energy savings, rather than relying on a routine maintenance schedule. 

What information do you need to start the process?

To begin, a clear understanding of the infrastructure and goals is essential. The first step is defining objectives, such as achieving specific energy efficiency targets, implementing demand-side management strategies like demand response or meeting sustainability goals. Detailed information about the facilities is required, including building types, existing equipment such as HVAC, refrigeration and lighting systems, as well as any current control systems. Integration requirements, such as API preferences, and utility provider details are also valuable for accessing applicable incentives and rebates. 

Can energy management help reduce repeat issues and downtime, and how?

Energy management helps reduce repeat issues and downtime by leveraging advanced monitoring, analytics and control systems. Real-time energy monitoring tools provide meter-level data to identify anomalies and track performance, enabling early detection of potential problems before they escalate. Integrated facility management systems, like Site Supervisor and Connect+, offer centralized control and actionable insights, allowing for quick adjustments and efficient troubleshooting. Predictive maintenance capabilities, supported by continuous data analysis, help address recurring issues by identifying patterns and implementing targeted solutions. These proactive measures minimize disruptions, enhance system reliability and ensure consistent operational performance.

1This page contains a series of company impact statements that use qualitative language and metrics to describe our industry presence and sustainability impact.  Learn more about how we determine our impact statements.