Copeland Mobile
Available on iOS (Apple) and Android (Google Play)
Connecting HVACR technicians to Copeland’s extensive product database for instant access to cross-reference, specifications, troubleshooting guides, and service tools—helping you work smarter, faster, and more efficiently.
The most valuable resource in your toolkit just got better
Whether it’s technical specs, installation help or product availability, Copeland Mobile with AI-powered Scout delivers the answers you need instantly.
With Scout AI, get instant access to:
- Specifications
- Bulletins
- Product Availability
- And more
Simplify jobs. Boost productivity.
Copeland Mobile: now powered by Scout AI.
Whether it’s troubleshooting, product selection, cross-referencing, or finding products nearby, Copeland Mobile delivers the answers you need.
Scout AI now includes hands-free voice and visual support, helping you diagnose issues faster.
App features
- SCOUT AI
- CALCULATORS
- TROUBLESHOOTING
- CROSS REFERENCE
- WHERE TO BUY
- PRODUCT SELECTION
Scout AI
- Built-in search engine powered by Copeland bulletins, OPI, files, and more.
- Instant answers with audio chat and image or recorded video uploads for troubleshooting.
- Specs, bulletins, and product availability—fast.
Calculators
- PT Pro and Check & Charge are now integrated into Copeland Mobile with support for more refrigerants.
- Enter system specifications and operating conditions and the calculator quickly shows whether charge needs to be added or removed.
Troubleshooting
- Copeland Mobile provides an on-site tool for diagnosing compressor issues.
- Scan or enter a compressor model number or use the camera to scan the QR code or bar code.
- Select troubleshooting and fill in your observations.
- Copeland Mobile will provide a solution including a published compressor operating envelope.
Cross Reference
- Advanced product comparison for compressors, including non-Copeland compressors, condensing units and HVACR system components and thermostats.
- Search OEM, competitor or discontinued part numbers to choose a preferred replacement and view detailed product information and available reference documents.
Where to Buy
- Directly search for replacement products
- Multi-stock availability
- Save to Wish List feature
- Show only in stock
Product Selection
- Product selection is ideal for wholesale counter staff sizing applications or finding service kits.
- Search compressors, condensing units, service parts, thermostats, furnace controls, gas valves, ignitors, and heat pump defrost controls.
- Enter design criteria to receive a recommendation.
Copeland Mobile on-demand webinar
Hands-On Training: Using the Copeland Mobile App for Troubleshooting, Cross-Referencing Replacements and More
Explore the Copeland Mobile App in our on-demand webinar. See how it helps you diagnose compressor issues, find compatible replacements, and locate where to buy—right from your phone.
You'll also get a look at Scout AI, which pulls real answers from Copeland resources (like bulletins and OPI) to deliver fast, HVACR-specific support.
Recognized for Innovation: Copeland Mobile with Scout AI
Copeland Mobile with Scout AI received an honorable mention in the 2025 ACHR NEWS All-Star Awards for Commercial Product of the Year.
Designed for HVACR professionals, the app combines AI diagnostics with real-time technical support—including product specs, wiring diagrams, and error code insights—to help technicians troubleshoot with speed and confidence.
Discover the power of the Copeland Mobile app
Social Media Influencer, Bryan Orr explains how technicians and contractors can benefit by using the Copeland Mobile app.*
*This is an independent review by the HVAC School, an organization that provides online training for the HVAC industry, that Copeland supports.
