Professional Services

Partnership and expertise to ensure refrigeration and monitoring systems perform seamlessly from day one.

Get it done right the first time

Consistent performance requires systems that are designed, installed and maintained with precision. With Copeland Professional Services, you’ll gain the support and expertise you need to know those systems are done right.

We’re ready to meet your needs for projects with refrigeration controls, HVAC controls, or both. Performance optimized to your specifications is the outcome, whether we’re working with E3, CC200 or other Copeland products.

All phases of your project can benefit from our decades of experience. We work both on-site and off, applying the latest tools and methods for satisfying results. We know what works and are proud to put that to work for you.

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Built for retail and foodservice leaders

We are your Professional Services experts in CO₂ — delivering complete refrigeration solutions for large-scale corporate grocery stores, bustling food service providers and industrial facilities.

Expert collaboration

Partnership delivered through a unique combination of on-site and remote collaboration.

Built to meet your needs

Custom solutions built for you — from control system design to start-up and tuning to ongoing optimization.

Single point of contact

Seamless, individualized support and access to the technical expertise you need each step of the way.

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Services we offer

Expert support for controls and monitoring in food retail projects from start to finish.

Project management

A leader and touchpoint for your team throughout the entire life of your project.

Design

Creation of a solution to fit your situation and desired outcomes.

Integration

Connection of our platform to downstream, third-party systems to enable information sharing.

Supervisory configurations

Pre-installation controller setup, for standardization and efficiency.

Start-up

Verification that all components are correctly installed and operational.

Commissioning

Support to ensure functional, on-site implementation of our controls.

Onboarding

Individual site activation of programming, logging and operation.

Remote assistance

Troubleshooting to ensure accuracy and continual system uptime.

Contractor certification

Readying your contractors to install, commission and navigate our control systems.

Advantages of choosing Copeland Professional Services

Realize profit potential

Optimized equipment unlocks untapped potential: energy savings, better quality that brings customers back, and more.

Reduce frustrations

You can have one contact, who will lead a team of specialists who have been hand-selected for your project.

Improve results

Early collaboration with our team not only delivers efficiency but also helps ensure attaining long-term outcomes.

CASE STUDY

Amazon CO₂ startup stays on track thanks to Copeland expertise

CASE STUDY

Amazon CO₂ startup stays on track thanks to Copeland expertise

Amazon UWA6 is a fulfillment center for Amazon Fresh located in Washington State. In the spring of 2025, the facility was adding refrigeration capacity, including two medium-/low-temperature CO₂ rack systems.

View Case Study