How the GO GreenSense program works

Frequently Asked Questions
What devices can I recycle using the GO GreenSense Program?

Copeland GO real-time trackers
Copeland data loggers
How do I return used trackers or loggers?
For returning Copeland trackers:
- Email gogreen.Canada@copeland.com for a pre-paid shipping label
- Complete the tracker return form.
- Fill a rigid box with GO tracker devices, including the completed tracker return form.
- Attach the provided return label and a lithium-ion battery warning label to the exterior of the box and ship.
For returning Copeland loggers:
- Email gogreen.Canada@copeland.com for a pre-paid shipping label
- Complete the logger return form.
- Fill a rigid box with GO logger devices, including the completed logger return form.
- Attach the provided return label and ship.
DOWNLOAD tracker return form DOWNLOAD LITHIUM BATTERY STICKERDOWNLOAD logger return form
Why is it important to recycle Copeland GO trackers?

All GO trackers contain lithium-ion batteries. These batteries are composed of critical raw materials—such as cobalt, graphite and lithium—which are considered both economically and strategically valuable resources. The GO GreenSense program removes the hassle from returning undamaged temperature monitoring devices. However, if you choose not to use GO GreenSense, ALWAYS dispose of batteries according to applicable local, state or federal regulations and DO NOT put lithium-ion batteries in the trash.
Download the GO Tracker safety bulletin to learn more.
How can I get support or ask a question?
If you have any questions or need support, feel free to reach out to us directly. Simply email GO.Green@copeland.com—we’re always here to help.

GO GreenSense is a recycling program that facilitates the return of GO Tracker and Logger products for proper battery and component recycling and reuse. Cargo Solutions provides customers with eco-friendly return boxes and pre-paid postage labels. Customers place units in the return box and simply ship them back. For program details, download the GO GreenSense Datasheet or email GOGreen@Copeland.com.
Enrollment
To enroll in the GO GreenSense program, please call +1 877-998-7299 or email GOGreen@Copeland.com.
*For International Regions located outside of the United States, check with your local sales rep for more information about GO GreenSense.
**Certain products may include refurbished materials.


